Cancellation

We understand that sometimes you may have to cancel an appointment.

 

We require 48 hrs notice of any changes or cancellations made to your appointments. Any cancellations after this time will incur a 25% fee.

 

Any cancellations made within 24 hrs of the appointment will incur a 50% cancellation fee. This cancellation fee will be taken from card details given on booking and if not will need to be paid before another appointment can be made.

 

If an appointment is missed without prior notification, a 50% no show fee will be incurred.

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To cancel your appointment, please call on 01233 811981 or use the online booking system.

 

*Please note we do not accept cancellation by text, email or via social media as these cannot be monitored when the salon is busy.